02. About Us
Our goal each day is to ensure that our residents’ needs are not only met but exceeded. To make that happen, we are committed to providing an environment in which residents can enjoy a wide range of amenities that allow them to feel independent.
03. Why Choose US
We ensure that our residents are satisfied with our high quality care.
As a retired registered nurse with the Department of Public Health, I have been involved in in-depth investigations regarding quality of care at nursing homes throughout several countries,
06. Latest Blog
The information below is Pasadena Care Center regular weekly update to help ensure residents, family, team members and the community are kept up to date on our current COVID-19 status.
We would like to update all our families, friends, and loved ones, as you know the facility has stopped physical visitation until further notice by our the Pasadena Public Health Department.
The facility has NO CURRENT Positive residents or Staff.
Although physical visitation may be closed, feel free to call our facility to schedule a virtual visit with your love ones. Facetime/ skype or any type of video calling is available for you to talk and see your loved ones.
Communal dining and group activities have been placed on a pause as well, although the facility is still conducting In-room 1 on 1 activity visits in order to keep our residents active and not feel isolated despite the current situation.
In the event of a new positive case, we have protocols in place to protect our residents and team members including testing and immediately isolating residents with suspected or confirmed COVID-19. In addition, team members with suspected or confirmed COVID-19 are tested and directed to stay at home until they are fully recovered.
Effective August 13, 2021
When visiting Pasadena Care Center, as part of our updated screening process as required by CDPH’s State Order, visitors must either, verify that they are fully vaccinated or for unvaccinated or partially vaccinated visitors, verify documentation of a negative COVID-19 test in addition to answering screening questions.
Fully vaccinated – Forms of verification include an original CDC vaccine card or a digital scan or photo of it; or evidence of electronic immunization record form with the vaccination site; or California’s personal digital COVID-19 vaccine record QR code.
Unvaccinated or partially vaccinated – Visitors are eligible for indoor visits only if they can show documentation of a negative COVID-19 test where the specimen collection occurred within 72 hours before each visit and for which the test results are available at the time of entry to the facility. Visitors may use either PCR testing or antigen testing. For the nearest testing locations, visit:
Visitors must show proof of vaccination; unvaccinated/partially vaccinated individuals must have negative test, starting Aug. 11
CDPH allows for only one exemption to the order: visitors to a patient in critical condition, when death may be imminent.
Pasadena Care Center is committed to the safety and comfort of residents, family members and friends, and the broader community, and believes that family and friends play a critical role in our residents’ emotional and physical well-being. But, because of the significant risk posed by COVID-19 and the variants, our obligation is to ensure we follow federal, state, and county public health guidelines and keep you connected with your loved ones during these challenging times.
May refer to the Public Health Order link below:
At this time, Pasadena Care Center is not releasing medical records to discharged residents or their legal representatives in person due to the current COVID-19 pandemic Public Health Emergency. However, we do offer other options for obtaining medical records.
Discharged residents may request a copy of their medical records verbally and/or by completing and submitting an Authorization for Release of Personal Health Information form.
You can download and complete the authorization form from our website to submit your medical record request by fax, email or mail. A Medical Records representative can also email you a form to compete, fax, email or mail back to the Center.
Verification of identity may be required. Acceptable forms of identification include driver’s license, state-issued ID, or a valid, current passport.
If you are requesting for copies of medical records, standardized copying charges will be applied in addition to any postal charges or CD ROM charges. Records will only be released via mail or picked up in person with an advanced appointment.
The Medical Records Department’s hours of operation are Monday – Friday, 8:30 a.m. – 5 p.m. The department is closed on weekends and major holidays. Please direct your inquiries to the Med Rec department for status updates or the Center Administrator.
Due to the current PHE, CMS modified the requirement at 42 CFR §483.10(g)(2)(ii) to allow LTC facilities 10 working days to provide a resident’s record rather than the standard two working days. If the requested information is located off-site or if the authorization form is not properly filled out, additional time may be required to process your request.
If you are requesting copies for someone other than yourself, you will need to provide legal documentation that verifies legal guardianship, power of attorney, executorships or next-of-kin relationship to a decedent.